Warranty Officer at Emirates Airline

Emirates Airline is seeking suitable candidate with education of a Bachelor’s degree in Engineering, Aviation Management and 5 years of experience for position of Warranty Officer in Dubai International Airport, Terminal 3, Entrance 1, Departure Area, Dubai, UAE. This job main responsibility is to diligent review and analysis of aircraft systems, powerplant, components, cabin maintenance along with Engineering Safety reports to identify maintenance spend that are qualified for claim under the scope of contractual warranty remedies and guarantees, commitment letters, modifications, or insurance. The Salary offered by the Company is 7500-8500 AED. Both Male and Female can apply. This job ID number is 230002TS.

Responsibilities of Warranty Officer at Emirates Airline

• Where applicable, concur with the Warranty Supervisor for the preparation of claims on maintenance activities qualified for insurance or third-party claim, collate costs for the release of Incident Cost Advise.
• Review Engineering Orders and Special Engineering Work cards to identify those that are claimable based on SB industry support, commitment letters and other contractual provisions.
• Define claimable cost elements industry support end dates along with critical analysis required during claim preparation and submission process.
• On scrap workflows routed to Warranty for approval, review the reason for removal and analyse the nature of defect.
• Identify available guarantees applicable to aircraft components and engines. Conduct periodic reviews of component/system performance and maintenance cost elements and ensure compliance of reporting requirements.
• Where applicable, submit claims to recover undue maintenance cost or obtain replacement/loan components at no-charge to Emirates.
• Review and qualify warranty referrals from Repairs team.
• Initiate claims for cases whose disputes are contractually in nature.
• Oversee the completion of tasks assigned to the Warranty Supervisor and ensure that qualified maintenance activities are claimed within 45 days.
• Generally, support and assist Warranty Controller with the day-to-day activities and addressing queries from external customers.

Qualifications and Experience

• Bachelor’s degree in Engineering, Aviation Management
• 5 years of experience as a Warranty Officer

Customer Affairs Controller at Emirates Airline