Ward Coordinator in University Hospital Sharjah

Ward Coordinator in University Hospital Sharjah is accountable to promote excellent patient care, family and visitor focused service. Provide administrative assistance to the clinical unit/ward staff and accurate data transmission of patient movement. Provides efficient reception and clerical services, maintain patient records.

Responsibilities of Ward Coordinator in University Hospital

• Trains new and relief ward clerks and orientates new medical and nursing staff to the clerical requirements of the ward.
• Performs duties in accordance with relevant Safety and Health parameters.
• Participates in a continuous process to monitor, evaluate and develop services and performance as directed by the Nurse Manager or the Charge Nurse.
• Undertakes other duties as directed.
• Assists with the maintenance of a clean, safe environment
• Demonstrates sensitivity to patients’ comfort and privacy and expresses interest in their progress.
• Utilizes and ensures maintenance of equipment and instruments, reporting any damages, equipment malfunctioning to the IT department and nurse in charge immediately.
• Assist Physician/Nurses to overcome language barriers.
• Assist the Nurses with the Charges of the Consumables and Escort bed.
• Check daily the diet list and inform the team leader for any deficiency.
• Arrange, attend and take the ward meeting minutes as required
• Participates in continuous quality improvement initiatives, in service education programs, unit meetings and committee functions as assigned by the manager.
• Initiates emergency, safety practices and fire safety measures as necessary
• Reports all incidents through agreed channels and chain of command, ensuring Incident report is completed, submitted to nurse in charge and any immediate action required taken
• Maintains and adheres to patient confidentiality at all times
• Responsible for attendance to yearly mandatory training as scheduled on mandatory training calendar
• The employment terms and conditions for this position are specified in the individuals Employment Contract
• To ensure that all patient escort where permitted are registered and escort card is issued to them.
• Coordinate the requested escort certificates per UHS policy

Qualifications

• Diploma or bachelor degree /Admin or health care related
• 2 year of experience/training in clerical/reception duties or Ward Coordinator
• Good interpersonal and communication skills, both oral and written.
• Demonstrated ability to use computer keyboards and printers.
• Proficient in verbal and written Arabic/English
• Previous clerical experience within the health care industry.
• Demonstrated knowledge of a computerized patient care system.
• Understating of basic medical terminology

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