Cargo Operation Agent at Air Arabia Sharjah

Air Arabia is presently hiring for the role of Cargo Operation Agent with educated to a graduate level. PC Literate and 4 year of experience at A1 Building Sharjah Freight Center, Sharjah International Airport, UAE. This job main responsibility is to process export and import customers, ensure that they are served in an efficient manner and within agreed times frames, controlling the queuing process at the Freight Centre to ensure that all customers are treated equally and they are served within a time order system. The Salary offered by the Company is 4500-5000 AED. Both Males and Females can apply. This job announcement date is 10 Apr 2024.

Key Responsibilities of Cargo Operation Agent at Air Arabia

  • If there is any outbound shipment, GHA to coordinate with warehouse and attend the build up to ensure maximizing of space.
  • To ensure that proper hotel reservation is arranged for freighter crew by coordinating with HO for correct names of crew.
  • Arrange and coordinate with hotel for transport pick up to and from hotel and airport and inform hotel and crew if there are changes of ETD.
  • To observe the flight movement (ETAandETD) and update the hotel if there is any retiming of the flight. So hotel can make a correct wakeup call and arrange the pick up (if any retiming).
  • Check the CPM about any inbound cargo or create a booking for outbound cargo.
  • Send the estimate payload, load plan, GEN DEC and catering request for SHJ.
  • Fuelling – To call the fuelling, once ETA of flight received from origin. They need to arrange fuel truck to avoid delay of fuelling.
  • To inform Engineering the ETA/ETD of every flight as they need to arrange manpower.
  • GHA to coordinate with the dispatcher to ensure the ULD is ready for inbound cargo (if any) and outbound shipment is ready at the ramp (if any).
  • To collect the GD from the incoming crew and send to load control for immigration record.
  • To enter all Data of import and export AWBs in computer System and complete statistics and Day end in order to generate export reports.
  • Ensure correct weighing of export cargo which is essential for flight safety.
  • Ensure that Import Shipment is physically count during the Bay Inventory.


  • Educated to a graduate level PC Literate
  • Minimum 4 years experience as a Cargo Operation Agent
  • Minimum 4 years experience in handling of special cargoes – VAL/DGR/AVI /HUM/PES/PER etc.
  • Experienced in freighter and wide bodied aircraft operations – pallet building/load planning etc.


  • Multicultural Sensitivity/Awareness
  • Flexibility/Adaptability/Managing Multiple Priorities
  • Communications Skills (listening, verbal, written)
  • Active Listening
  • Teamwork

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