Irving
Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.
We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
Responsibilities
- Drive sales through engagement of customers, suggestive selling, and sharing product knowledge
- Clarify and understand customers’ needs and take them to the best solution(s) for their projects.
- Provide the customer with an exceptional experience.
- Prepare estimates and negotiate installation service agreements
- Work with project coordinators to align projects between installation service professionals and customers
- Build new business relationships with customers that will result in repeat business
- Oversee the relationship with customers handled by the installed sale team.
- Resolve customer challenges quickly and efficiently.
- Document all sales activities in company CRM (Customer Relationship Management) system and keep current
- Take initiative and confidently direct customer interactions
- Stay updated about latest products trends and market conditions
- Demonstrate high standards of safety and customer service
Qualifications
- A strong foundation in Sales and customer service
- Problem solver who can work with minimal supervision
- Excellent communication and team player
- Organized, can manage multiple projects, meet deadlines and sales objectives
- Microsoft Office skills and willingness to learn new software programs
- Ability to travel to customer sites, a valid driver’s license is required
- A knowledge of building materials, and the construction process would be considered an asset
- Strong verbal and written communication
About the Team
Join CFM, a leading provider of custom machining, fabrication, and technical services with a strong presence throughout Eastern Canada, also supporting industrial projects throughout the Northeastern United States, and globally. With well-equipped facilities in Saint John, NB, Dartmouth, NS and St. John’s, NL, we deliver innovative, cost-effective solutions to a diverse range of industries, including Pulp and Paper, Oil and Gas, Utilities, Forestry, and more. Our experienced, certified teams are available 24/7, providing exceptional service for everything from plant shutdowns and repairs to inspections, testing, and capital projects. At CFM, you’ll be part of a dynamic team that prides itself on expertise, flexibility, and a proven track record of success across a variety of sectors. If you’re looking to advance your career in a company that values quality, innovation, and customer service, CFM is the place to build your career!
